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| ERP/CRM Projects Case
Study |
Our solutions in Enterprise
Resource Planning (ERP) help our clients in automating
the enterprise interactions, and speeds up workflows
across the companies. Our solutions are typically
integrated with Supply Chain, HR and
Payroll systems, E-Commerce and CRM applications. Our team
combines solutions approach, experienced project teams, offshore
delivery, and strong technology practices
in solutions like SAP, Oracle, Peoplesoft and
Compiere. Click here for live demo
Case Studies:
 Corporate Customer ERP Project for
an electronics manufacturing company.
ERP Projects Case Studies
Our CRM solutions
help customers address a variety of CRM implementation
issues in areas like customer retention, account
management, campaign management or call center
interactions, and devise strategies to increase
revenue, productivity and customer satisfaction.
Case Study:
Enhancing sales
and service processes for a travel company.
Challenge
The customer planned extension of its market share
internationally. A CRM solution that would match
its business needs was a prerequisite if the company
wanted to keep and expand its customer base and
consolidate the leading positions
The Solution
An open-source solution was integrated in the
company business processes to help efficiently
manage the existing customer base as well as automate
techniques used in acquiring new customers.
The Scrsoft team learnt, integrated and customized
an end-to-end order management system that could
capture and service orders for multiple products,
including currencies and travelers checks
Another critical challenge of this project was
its quick turnaround. Understanding the customer
needs, the impact on the its business, the dev.
team worked round-the-clock to complete all development
and integration in 4 months
Technologies used: PHP,
Perl, Apache, MySQL, Linux 7.3 |
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